There is no substitute for a good attitude, no matter what the situation. Attitude will make or break man. Attitude will color our actions and reactions to a situation.
A positive attitude may seem naive and unwarranted at times and may be even annoying to some but the truth is, it is a far better choice than a negative one.
Dealing with people on a positive note will probably get you what you want in the end. Certainly if you deal with people negatively then you will see them as incompetent or incapable and probably end with those results.
Attitude will allow one to relax judgment of others, allowing for human weakness and error which in the end may be more merciful and less frustrating.
You learn kindness from the unkind, generosity from the ungenerous, quiet from the loud and positive behavior from the negative. You may not appreciate any of those people or regard what they taught you at the time as a “positive” experience but in the end, your attitude in accepting these lessons will affect all your dealings with others.